Damaged Sign Policy | Warranty & Claims Process
Damaged Sign Policy & Claims Process
Please check your item on delivery. If your sign arrives damaged, report it promptly so we can assess the issue and advise next steps.
What to send
- Your order number
- Photos of the damaged product
- Photos of the packaging
- A short description of the issue
Please keep the packaging if carrier damage may be involved, as it may be needed for assessment.
CPRSigns will review the information provided and advise the next step. Outcomes depend on the issue, timing, product condition and available evidence.